btdbt Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes the data practices of btdbt ("btdbt", "we", "us", "our") in connection with the online casino and sports betting platform operated at btdbt.net. It applies to all registered players, visitors, and any individual who interacts with btdbt's website, mobile interface, live chat system, or customer support channels.

By registering a btdbt account or otherwise using the btdbt platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, you must cease using the btdbt platform immediately.

This Policy should be read alongside the Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

btdbt collects personal data from players through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party verification and payment partners. The categories of personal data we collect include:

Identity & Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used for mandatory age verification — btdbt is an 18+ platform).
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other Bangladesh locations) and postal code.
• Email address registered to your btdbt account.
• Bangladeshi mobile phone number used for account verification and two-factor authentication.

Financial & Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet number or account reference used for deposits and withdrawals.
• Visa or Mastercard details (card number masked, expiry date, and billing address) where card payments are used.
• Full transaction history: deposit amounts, withdrawal amounts, dates, and payment method used — all denominated in Bangladeshi Taka (BDT).
• Bonus and promotional credit histories, including wagering activity associated with each promotion.

Technical & Usage Data

• IP address and approximate geographic location derived from your IP address.
• Device type, operating system, browser type and version.
• Session data: login timestamps, session duration, pages visited, games played, bets placed.
• Clickstream data and interaction logs generated during platform use.
• Cookie identifiers and related tracking data (see the Cookies & Tracking section below).

KYC & Verification Data

• Scanned or photographed copies of government-issued identity documents: Bangladesh National Identity Card (NID), valid passport, or driving licence.
• Proof of address documentation where required.
• Selfie or liveness-check image where biometric verification is requested.

Communications Data

• Live chat transcripts between you and the btdbt support team.
• Email correspondence related to your btdbt account.
• Responses to surveys, feedback forms, or promotions you voluntarily participate in.

btdbt uses the personal data we collect for the following purposes:

Marketing Communications

btdbt may send you promotional emails or SMS notifications about new games, seasonal offers (such as BPL cricket season promotions, Eid bonuses, or Pohela Boishakh campaigns), and platform updates — but only where you have given explicit consent at registration or subsequently opted in. You may withdraw marketing consent at any time by contacting [email protected] or using the unsubscribe option in any marketing email. Withdrawal of marketing consent does not affect your ability to use the btdbt platform or receive transactional communications related to your account.

btdbt processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to perform the contract between you and btdbt — including account registration, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable law — including Know Your Customer (KYC) obligations, anti-money laundering (AML) requirements, and age verification mandates.
• Legitimate interests: Processing carried out in pursuit of btdbt's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Vital interests: Processing necessary to protect the vital interests of a player — for example, where btdbt identifies a player in crisis and shares information with appropriate support services.

btdbt does not sell your personal data to third parties. We share personal data with third parties only where strictly necessary for the operation of the platform, compliance with legal obligations, or protection of btdbt's legitimate interests. The categories of third parties with whom we share data include:

Payment Service Providers

To process deposits and withdrawals, btdbt shares necessary financial and identity data with our payment partners — including bKash, Nagad, Rocket, Upay, and card-processing networks (Visa, Mastercard). Each payment partner is bound by their own data protection obligations and processes your data solely for the purpose of executing your transaction.

Identity Verification Partners

btdbt uses third-party KYC and identity verification service providers to validate government-issued identity documents and perform liveness checks where required. These providers process identity document data solely for the purpose of verifying your eligibility to use the btdbt platform.

Game Technology Providers

Game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as a pseudonymous player identifier, game session data, and bet amounts) necessary to deliver their games within the btdbt platform. These providers do not receive your full identity or contact data.

Fraud Prevention & Security Services

btdbt works with specialist fraud detection and cybersecurity partners who analyse usage and transaction data to identify and prevent fraudulent activity on the platform. Data shared with these partners is processed under strict confidentiality agreements.

Legal and Regulatory Authorities

btdbt may disclose personal data to government bodies, financial intelligence units, law enforcement agencies, or courts in Bangladesh or other applicable jurisdictions where required to do so by law, regulation, court order, or where disclosure is necessary to protect the safety of persons or the integrity of the platform.

btdbt uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise your browser across sessions and deliver a personalised, functional experience.

Managing Cookies

You may control cookie settings through your browser's privacy settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your btdbt account and using core platform features. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce the quality of your experience. To opt out of marketing cookies, contact [email protected].

btdbt retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply to the main categories of personal data held by btdbt:

When personal data is no longer required for any lawful purpose, btdbt will securely delete or anonymise it. Anonymised aggregate data (with no link to any identifiable individual) may be retained indefinitely for statistical and platform improvement purposes.

As a btdbt player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the btdbt data team at [email protected] with the subject line "Privacy Rights Request". btdbt will respond to all verified requests within thirty (30) calendar days.

• Right of Access: You have the right to request a copy of the personal data btdbt holds about you, along with information about how it is used and shared.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your btdbt account. Minor corrections (such as updating your email address) can be made directly via account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Please note that this right is subject to btdbt's legal data retention obligations — we cannot delete financial transaction records or KYC data that we are legally required to retain.
• Right to Restriction of Processing: You may request that btdbt restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, machine-readable format and to request its transfer to another service provider where technically feasible.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests — including direct marketing. Where you object to marketing, btdbt will cease all marketing communications to you immediately.
• Rights Related to Automated Decisions: Where btdbt makes automated decisions that materially affect you (such as fraud-flagged account holds), you have the right to request human review of that decision.

btdbt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your device and btdbt's servers is protected by industry-standard TLS 1.2 or higher encryption. Look for the padlock icon in your browser's address bar when visiting btdbt.net.
• Encryption at Rest: Sensitive personal data — including identity documents and financial records — is stored in encrypted form on btdbt's servers. Encryption keys are managed and rotated in accordance with current security best practices.
• Access Controls: Access to personal data within btdbt's internal systems is restricted to authorised staff on a strict need-to-know basis. All staff with access to personal data receive regular data protection training.
• Two-Factor Authentication (2FA): btdbt offers 2FA for all player accounts via the registered Bangladeshi mobile number. We strongly recommend enabling 2FA to add an additional layer of security to your account.
• Intrusion Detection: btdbt's infrastructure is monitored 24/7 for signs of unauthorised access, unusual activity, and potential security incidents.
• Regular Security Audits: btdbt conducts periodic security assessments and penetration testing of its platform to identify and remediate potential vulnerabilities.

btdbt is a strictly 18+ platform. We do not knowingly collect, process , or retain personal data from any individual under the age of 18. Age verification is a mandatory step in the btdbt registration process, and players are required to submit valid government-issued identity documentation confirming they are 18 years of age or older before their account is activated.

If btdbt becomes aware that a player account has been registered by or on behalf of an individual under the age of 18, we will immediately suspend that account, void all associated transactions, and permanently delete all personal data linked to that account. Any funds deposited by an underage player will be returned to the originating payment method (bKash, Nagad, Rocket, Upay, or card) net of any bonuses claimed.

If you are a parent or guardian and believe that a minor in your care has registered a btdbt account without your knowledge, please contact our support team immediately at [email protected] with the subject line "Underage Account Report". We will investigate and act within 24 hours of receiving your report.

btdbt reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy — for example, changes to the categories of data we collect, the third parties with whom we share data, or the rights available to you — btdbt will notify registered players via their registered email address and by posting a prominent notice on the btdbt platform at least seven (7) days before the amended Policy takes effect.

Non-material changes — such as typographical corrections, clarifications that do not alter the substantive meaning of any provision, or updates required by minor changes to applicable law — may be made without advance notice. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.

Your continued use of the btdbt platform following the effective date of any amended Privacy Policy constitutes your acceptance of those amendments. If you do not agree with any material amendment, you must stop using the btdbt platform and may request account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way btdbt processes your personal data, please contact our data team using the details below. All privacy-related enquiries are handled by our dedicated support team, available 24/7 (Bangladesh Standard Time, UTC+6).

• Email: [email protected] — subject line: "Privacy Enquiry"
• Live Chat: Available 24/7 via the btdbt platform — click the chat icon and select "Privacy & Data" from the support menu.
• Response Time: btdbt aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.

Complaints

If you believe that btdbt has not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint. btdbt encourages you to contact us first so that we have the opportunity to resolve your concern directly and promptly. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority or regulatory body with jurisdiction over btdbt's operations.